Our ultimate happiness lies in your satisfaction. We’re here to quickly provide you with the information and services you need. We’ll be glad to answer any questions you may have.

If you require assistance, please drop us an email at support@beatztime.com and we will respond within 24-48 hours on business days (Mon – Fri).

When contacting us, please provide the following:

  1. Your order number or your receipt/ screenshot showing the purchase date and item name.
  2. Description of the issue you are experiencing.